Re: UFX+ : a lot of dropouts and crackles on Windows 7

Thanks for the details, let's see how TB test goes. Then I might be able to do your test on my side aw well.

Re: UFX+ : a lot of dropouts and crackles on Windows 7

OK, I finally got my instance of the rare kind of Asus Thunderbolt EX II card. 4 different cables in the package (!) and of course no TB-to-TB. I will get one on weekend and hopefully set the things up.

53 (edited by alex128 2017-12-17 15:39:45)

Re: UFX+ : a lot of dropouts and crackles on Windows 7

OK, so here is the final report.

In short, TB connection did not improve things drastically but did bring UFX+ closer to Konnekt 8.

The gap between TC Electronics Konnekt 8 and UFX+ is now the smallest - they are almost on par, Konnekt 8 being a fraction ahead. It's quite subjective because now both have the same limits in terms of buffer size / latency but it feels that UFX+ has a bit more dropouts than Konnekt 8 on higher regimes.

When I chose the flagship UFX+ I was hoping for the best latency in class, reachable on a usual, universal station like mine (i7-4790K, Asus Z97a, 32GB RAM, 1TB Samsung Pro SSD). I did not care about MADI or huge number of channels, I was interested in a very basic - yet the top notch - functions.

Now it's obvious that UFX+ does not deliver better latencies than 10-years old Konnekt 8 and if you are looking for that you'd better look elsewhere (does such device exist at all?). Now I wonder whether it's Konnekt 8 so good (strange) - or UFX+ not so good (makes even less sense). Perhaps, RME UFX+ shows it's potential in sterile conditions - in studios, on specific and optimized hardware, etc. However, for a single home user, in mixed environments UFX+ doesn't impress - may be due to the high expectations. May be I should have bought external preamps + F/W-driven UFC, who knows.

At the same time, all other UFX+ features are very solid and much more advanced than Konnekt's. Frankly, these two devices cannot be compared in this area, for example
- Konnekt 8 has not even a single shade of the power of TotalMix
- Stability, well, yes - Konnekt is less stable )
- etc, etc, etc

Despite UFX+ has not met my initial expectations, I am still quite satisfied. Moreover, I'd probably buy it again if I had not have it )

54

Re: UFX+ : a lot of dropouts and crackles on Windows 7

Always amazing seeing people testing one thing on one machine in one use case, and then start talking as if it is valid for the whole world.

On your machine even the old UFX might have got better latency, as it uses a different (outdated) transmission scheme.

And comparing the bus and system load of a 4 in / 4 out interface with a 94 in / 94 out interface is just ridiculous. The fact that the UFX+ reaches practically the same latency is an impresssive, technological achievement. Nothing else.

Regards
Matthias Carstens
RME

55 (edited by ramses 2017-12-17 19:50:06)

Re: UFX+ : a lot of dropouts and crackles on Windows 7

Yes amazing, I also wondered. Especially where felt 99.99% of users have absolutely no problem with the UFX+ and its drivers and it could be demonstrated that the UFX+ delivers very low latencies and an outstanding performance.

1. The ASIO drivers RTT values are on par with PCIe: http://www.tonstudio-forum.de/index.php … encies-jpg

2. The performance of the UFX+ is outstanding even with in very big projects with 400 tracks, a lot of VSTs and by using lowest buffer sizes at 44.1 and 96 kHz: http://www.tonstudio-forum.de/blog/inde … acks-de-en

All this indicates a problem with the target system and its use, not UFX+ or its drivers.

BTW, when arguing with latencies, Alex128, it would be nice to tell which you mean and to deliver some real data, so that such findings can be discussed in an approprite way.

In terms of CPU power our 2 systems do not differ so much. 11292 vs 13584 is not so much of a difference.
https://www.cpubenchmark.net/cpu.php?cp … mp;id=2275
https://www.cpubenchmark.net/cpu.php?cp … mp;id=2389

I personally think that you
a) picked potentially a not so ideal mainboard and/or HW combination
b) didn't do yourself a favour by installing too many things onto your systems esp. regarding Virtualization Software which has much likely the potential to change a lot in a system

There is a reason why there are companies selling turnkey systems. Windows is not a real-time audio system, also MacOS X is not. And in the past there were enough examples that some PC chipsets simply didnt perform well.

Ok PCs become more and more powerful, but there is still a certain likeliness that you install HW or Driver or Software components, that are not good for the near-realtime processing requirements of audio data, which alway has to be "in time".

If you need more reliability I would talk to people who build / offer audio systems which are optimized and tested for this purpose to safe you the tedious troubleshooting time and experience.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

56

Re: UFX+ : a lot of dropouts and crackles on Windows 7

ramses wrote:

1. The ASIO drivers RTT values are on par with PCIe: http://www.tonstudio-forum.de/index.php … encies-jpg

BTW, when arguing with latencies, Alex128, it would be nice to tell which you mean and to deliver some real data, so that such findings can be discussed in an approprite way.

Something I wanted to point out also. The whole comparison is invalid as long as the real buffer size/latency has not been measured with a tool like RTL from Oblique.

Regards
Matthias Carstens
RME

Re: UFX+ : a lot of dropouts and crackles on Windows 7

MC wrote:

Always amazing seeing people testing one thing on one machine in one use case, and then start talking as if it is valid for the whole world.

That's your perception, nothing else.

I have conducted many tests on various OS, BIOS, and "transmission scheme". Yes, the tests might not be mathematically correct but sorry, I am a home user, and not a audio interface reviews publisher. Well, as for me, I spent enough time and money trying to make RME UFX+ work at least comparably fast as Konnekt 8.

MC wrote:

On your machine even the old UFX might have got better latency, as it uses a different (outdated) transmission scheme.

And comparing the bus and system load of a 4 in / 4 out interface with a 94 in / 94 out interface is just ridiculous. The fact that the UFX+ reaches practically the same latency is an impresssive, technological achievement.

My hardware is perfectly OK, it's still more advanced than majority of home studios have. Have a look at numbers I posted earlier and you would see that my system is in fact quite close to Ramses's one.

My mistake was to assume that the RME flagship is better than 10-years old interface (in terms of latency, there is indeed no point to compare other features). Here you made a clear statement about that, confirming what had been posted by me.


ramses wrote:

BTW, when arguing with latencies, Alex128, it would be nice to tell which you mean and to deliver some real data, so that such findings can be discussed in an approprite way.

You are correct. yes, I have an Excel table with various numbers measured but that's not a strict research, I did that for myself to not get lost in various setting combinations. If you remember, I performed tests on clean Win7 & Windows Server 2012, I did multiple of CPU & BIOS tweaks - and tested ALL of those in Sonar.


ramses wrote:

I personally think that you
a) picked potentially a not so ideal mainboard and/or HW combination

You saw the numbers, your system and mine are quite close. This M/B and hardware are NOT in black lists, it's a very solid hardware. This system has been performing very well on mixed tasks, including audio production.

I tried USB 2, USB 3 on dedicated port, I bought TB card - no much difference. At the same time, Konnekt 8's latencies have been solid no matter what: number of VMs running in background, BIOS and CPU settings. I had no idea that all that stuff could influence audio before I installed UFX+. With Konnekt it all did not matter, it just worked.


ramses wrote:

b) didn't do yourself a favour by installing too many things onto your systems esp. regarding Virtualization Software which has much likely the potential to change a lot in a system

Please! I wrote that one of the test series had been conducted on a clean Win7 OS without any WM, in fact without any software at all except for Sonar and such. Also note that Konnekt has never paid attention to whatever VMs are running or "installing too many things onto your systems". It just works consistently, period.

ramses wrote:

There is a reason why there are companies selling turnkey systems. Windows is not a real-time audio system, also MacOS X is not. And in the past there were enough examples that some PC chipsets simply didnt perform well.
Ok PCs become more and more powerful, but there is still a certain likeliness that you install HW or Driver or Software components, that are not good for the near-realtime processing requirements of audio data, which alway has to be "in time".
If you need more reliability I would talk to people who build / offer audio systems which are optimized and tested for this purpose to safe you the tedious troubleshooting time and experience.

Those mysterious hardware / software incompatibilities again!.. smile Anything can be explained by them smile
My point is simple: if 10-year old interface's latency is good on this system then a contemporary flagship cannot be worse than that.
If one interface just works and for another you have to go through insane quests of choosing the right harware, tuning configurations, etc, the question arises: what interface is then a flagship, really?

Having said that, I admit there is a probability something is wrong with my conclusions or my hardware. However, considering the number of tests I performed, the number of various transmission scheme used, the various hardware / hardware settings involved I do think that the main conclusion is valid:

RME UFX+ does not offer better latencies than Konnekt 8.
This is what MC had confirmed in his post. "An impresssive, technological achievement". I am fine with that. As I mentioned, it was my mistake to have wrong expectations. Perhaps I should have bought dedicated preamps and a much-smaller-number-of-channels interface as it looks like the larger number of channels affects the latency in a negative way.

58 (edited by ramses 2017-12-18 15:48:08)

Re: UFX+ : a lot of dropouts and crackles on Windows 7

Alex, I had a bad mainboard on my own where I could fine tune and never came to an satisfactory point.
To get SATA6 and USB3 support I bought add-on cards but which also didnt result in optimum performance,
especially for SSD.
I took the successor of the mainboard with only an "A" as suffix to the model number. It has SATA6 and USB3 on board. By this I could keep CPU and DRAM for money reasons. Same Win installation on Disk, same drivers, same BIOS settings, and this mainboard performed much better. 200microseconds lower LatencyMOn values, higher disk throughput.
Either this was due to .. mainbord design .. other BIOS .. I dont know.
Fact is that HW sometimes doesnt perform well. And for Audio all needs to run smoothly.

What shall I say .. you seem to be the only one with such problems.
Maybe you are also a victim of your mainboard or something else.

Its sad that it hit you .. but come on be fair .. it seems to be a local problem of yours that nobody else has.
I could think that thousands of units which have been sold, where none of these have these problems.
If this would be a generic driver problem on RME side, that the majority of users would jump in here
or yell at RME support.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: UFX+ : a lot of dropouts and crackles on Windows 7

Ramses, you could be right, why not?.. I am also tempted to test another F/W / USB interfaces, may be I'll get one and see the results. May be indeed UFX+ and Konnekt 8 are top-notch and the rest is far below.

When I get to the point to upgrade my system I will revisit this thread in a couple of years. It will be a good test.

Re: UFX+ : a lot of dropouts and crackles on Windows 7

alex128 wrote:

My mistake was to assume that the RME flagship is better than 10-years old interface (in terms of latency, there is indeed no point to compare other features). Here you made a clear statement about that, confirming what had been posted by me.

That statement refers to the channel number of the two units - which you ignore.


I tried USB 2, USB 3 on dedicated port, I bought TB card - no much difference. At the same time, Konnekt 8's latencies have been solid no matter what: number of VMs running in background, BIOS and CPU settings. I had no idea that all that stuff could influence audio before I installed UFX+. With Konnekt it all did not matter, it just worked.

Again, that is not an achievement of the Konnekt itself. Obviously, it is easier to maintain uninterrupted audio with a limited number of channels

Please! I wrote that one of the test series had been conducted on a clean Win7 OS without any WM, in fact without any software at all except for Sonar and such. Also note that Konnekt has never paid attention to whatever VMs are running or "installing too many things onto your systems". It just works consistently, period.

See above, this is not relevant.


My point is simple: if 10-year old interface's latency is good on this system then a contemporary flagship cannot be worse than that.
If one interface just works and for another you have to go through insane quests of choosing the right harware, tuning configurations, etc, the question arises: what interface is then a flagship, really?

This question does not make any sense. Please mind that latency is in no way a performance criterion of the audio interface as such, the way a car has horsepower... It is also not about whether or not one nterface actively "works" better than another. These assumptions are false and in no way helpful for the comparison of these devices.


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

61

Re: UFX+ : a lot of dropouts and crackles on Windows 7

I have the impression that my post 56 has not been understood. What are the real roundtrip latency values of the Konnekt at 44.1 kHz and a buffer size of 32 (or 64...) samples in ASIO, from analog in to out?

Regards
Matthias Carstens
RME