Hey all,

I'm currently butting heads with my interface.. I got it about 2 months ago and there have been no issues whatsoever, until today. The situation is this: the right stereo field is louder than the left stereo field on the xlr inputs, with the output coming from my Nakamichi RX-505 tape deck (trying to do tape digitizations).

What I've done to assure it is the Babyface Pro that's causing issues:
1) Wiggled the RCA outputs and listened on headphones on the tape deck itself -- no issues.
2) Took a tape that has audio only on the left stereo field. Took the two XLR-to-RCA cables I've been using.. connected one cable from the left RCA output of the deck to the left XLR input on the babyface, then disconnected from the Babyface and connected it to the right XLR input. Sound noticeably got louder, in spite of the same signal being fed into the interface. I did the same and replicated the same results with the other cable.

I have assured that there is no gain being applied to the right stereo field on the babyface itself (hit select until both fields were able to be brought down to zero gain using the dial on the Babyface; confirmed that no gain was being added on Totalmix). That isn't the issue.

Either the XLR input got messed up (nothing happened, it wasn't dropped and nothing was pulled; this would be out of the blue and unexplainable) or there is another parameter aside from gain that can mess up the signal's balance between the two stereo fields.

Any help would be immensely appreciated!

Thanks!

Addendum edit: I do not have any other means to connect the babyface to the tape deck, to check and confirm if it's the xlr input that is messed up. I also reinstalled the drivers.

Final edit: I thought I had fixed it, but I didn't. Reset totalmix to factory settings did nothing to fix the panning issues..

I'm comparing the current recording from a tape to a recording I made 2 days ago and the right side is significantly louder than the left (which wasn't the case before).