Topic: [Solved] New Mac Mini (2018) not seeing Madiface USB

Hi,

Just got 2 brand new Mac Mini updated to 10.14.4, 2 Madiface USB.

The first mini is good, I flashed the firmware to v25, the mini sees the soundcard.

2nd Mini... I see in the Fireface USB setting that the soundcard is clocked (External clock). But audio midi setup doesn’t see the card.  I open Ableton Live, Madiface is not seen by Live... It only sees internal speakers.

I also checked the « Security and Privacy » to make sure it was not bloccking anything, but all is good there.

Any Ideas?  I tried 2 different USB cables, I exchanged the 2 interfaces and both work on the 1st mac mini, both do not work on the second mini...



Thanks

MBP 2015, i7 Quad Core, 16gigs RAM,
FF800 and UAD Apollo Twin Thunderbolt

Re: [Solved] New Mac Mini (2018) not seeing Madiface USB

I am not a mac man so forgive me if stupid, but can you clone or swap the os. If the problems then remain it is the second mac.

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
HDSP9652+ADI-8AE  2X HDSP9632
Cubase pro10

Re: [Solved] New Mac Mini (2018) not seeing Madiface USB

This is a huge test... Not sure I want to got this path...

For another hint, when I try to open TotalMix, the mix window doesn’t show up...  Actually no window shows up...  impossible to make it open

MBP 2015, i7 Quad Core, 16gigs RAM,
FF800 and UAD Apollo Twin Thunderbolt

4

Re: [Solved] New Mac Mini (2018) not seeing Madiface USB

Remove the driver (see manual), reinstall the latest driver, then immmediately after reboot open the Security and Privacy app.

Regards
Matthias Carstens
RME

Re: [Solved] New Mac Mini (2018) not seeing Madiface USB

Thanks Matthias, that fixed it.

MBP 2015, i7 Quad Core, 16gigs RAM,
FF800 and UAD Apollo Twin Thunderbolt