• Jurij
  • ADAT user
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  • From: Los Angeles or Rome
  • Registered: 2007-09-23
  • Posts: 14

Topic: My RME UFX+ is frozen at 32kHz

Hi, back in Studio from a gig, my UFX+ is frozen. Completely detached from the Driver from the Fireface USB Settings, is fixed at 32khz and there is no way to control. No sound, nothing. I've detached the USB cable and I can navigate the menus from the UFX itself without a problem, the Hardware Diagnostic says

test results 0 0000 0000 19 0 249

I don't know how to read those numbers if someone would be helpful, I will be very happy.

Thanks in advance.

www.jgrstudios.com
M1 Pro, RME UFX+, Quantum, RME ADDA 8, Ferrofish 16. Genelec 8350 RaschAudio.

Jurij's Website

2 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 24,818

Re: My RME UFX+ is frozen at 32kHz

The numbers are ok. Switch off the unit, remove possible clock loops by removing digital inputs, reboot computer, try again.

Regards
Matthias Carstens
RME

MC's Website

  • Jurij
  • ADAT user
  • Offline
  • From: Los Angeles or Rome
  • Registered: 2007-09-23
  • Posts: 14

Re: My RME UFX+ is frozen at 32kHz

Thanks, MC, I've changed USB3 PCI Controller and the UFX is back to work as expected. For future reference, there is some kind of numbers table to consult and understand the numbers on the diagnostic process by my self? I've also noticed another thing, with different USB controllers the CPU stress on my DAW (Studio One Pro) is different too. It's normal? Thanks again.

MC wrote:

The numbers are ok. Switch off the unit, remove possible clock loops by removing digital inputs, reboot computer, try again.

www.jgrstudios.com
M1 Pro, RME UFX+, Quantum, RME ADDA 8, Ferrofish 16. Genelec 8350 RaschAudio.

Jurij's Website