Topic: Fireface UFX Crackling / No output

Hello,

My Fireface UFX made a loud crackling noise today when I turned it on and no output is coming out now.  I restarted the computer and the ufx with no luck. Anytime I turn it on, the loud crackle happens.  The output lights show output coming through on both the unit and TotalMix.
I am running firmware v359, driver v3.10 for UFX (23280245) on a mac book pro running Mojave v 10.14.5.
It has been running great for the past 6 years or so.

Does anyone have any suggestions?

Thanks,

Zahari

Re: Fireface UFX Crackling / No output

Looks like the unit needs service, sorry...


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: Fireface UFX Crackling / No output

Bummer...thanks.

Is synthax.com the only service center in US?  Is there one in Colorado, US?

Thanks,

Zahari

Re: Fireface UFX Crackling / No output

Please contact Synthax....

Regards
Daniel Fuchs
RME