1 (edited by nicolas.scotto 2017-09-04 19:11:40)

Topic: No playback on windows with Multiface II

Hello,

I did not know how to deactivate the Multiface to use the labtop speaker, so I did some manipulations and finally it worked, but now that I would like to re-enable the soundcard, I have no playback. For example, when I run youtube, the video stop at 0:00 and cannot play.
Unfortunately I don't remember what I did... So I have checked wether the driver is working and enabled in the device manager, I have configured the playback device to play on the hammerfall, but still, it does not work. There is no sound coming in Totalmix, but that is normal since I can't play anything.
I have also tried to reinstall the driver but without success...

I am a total noob at configuring sound on windows, I would be really thankful for your help.

Thank you in advance.

2

Re: No playback on windows with Multiface II

You stopped the main audio service?

Regards
Matthias Carstens
RME

3 (edited by nicolas.scotto 2017-09-05 12:34:40)

Re: No playback on windows with Multiface II

I don't think so since I am able to get audio from labtop speakers, but I am not sure, how to check ?

I have just reinstalled windows 10 with the utilite for recovery, choosing the option for keeping only user files and uninstalling everything else to clean everything.
Then I reinstalled the rme driver, but I still get the same problem, when I choose rme analog out as windows playback device, I have no playback and videos/musics stop at 0:00.

4

Re: No playback on windows with Multiface II

In the section where you select the Windows playback device you can also directly fire up test tones.

Use this update information as reference for WDM operation with current drivers:

https://archiv.rme-audio.de/download/wi … er_4_e.pdf

Regards
Matthias Carstens
RME