Topic: Snapshot not saved

Hello
I have win10 and Multiface interface. I just dowloaded the last driver for it "hdsp_win_421 -  TotalMix FX 1.43"
But this version have a problem for me. I can't save snaphots... If I restart widows the snaphot
reset to original. I have saved it but when i reload it it stay's blank.

Did you face this problem ?

Thanks Phil

2

Re: Snapshot not saved

No. And you can easily check what is going on. The current state including snapshots is saved in the TotalMix FX folder as last.HDSPMultiface1.xml. Check the file date. If TotalMix is not allowed to rewrite this file then you have a Windows rights problem, a crazy virus scanner running wild or a Windows installation problem.

c:\Users\User Name\AppData\Local\TotalMix FX

You also might have updated from a very old driver and did not remove the old TotalMix (without FX in its name).

Regards
Matthias Carstens
RME

Re: Snapshot not saved

Thanks it looks like working fine now

Re: Snapshot not saved

Hello Again
This morning every snapshots presets was deleted again.
My virus scanner Malwarebyte is asking me if it want delete something.
I have all Windows rights.
c:\Users\User Name\AppData\Local\TotalMix FX - HDSPMultiface1.xml Was Saved when i quit windows...

So i don't know what do to now

Thanks

Re: Snapshot not saved

If it was your virus scanner you can exclude the rme folder from being scanned. The deleted files will be in the quarantine of the virus scanner probably.

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
Babyface pro fs, HDSP9652+ADI-8AE, HDSP9632

6 (edited by philippeheritier 2017-11-22 13:35:40)

Re: Snapshot not saved

Thanx Vinark for reply

I don't think is the antivirus. my rme.totalmix.presets.xml is still here with the today date.
And the strange thing is that yesterday i saved the snapshots presets, but when i try to load it stays blank.

About the: last.HDSPMultiface1.xml and rme.totalmix.preferences.xml
I have this message when i read it...

This page contains the following errors:
error on line 2082 at column 2: Extra content at the end of the document
Below is a rendering of the page up to the first error.

7

Re: Snapshot not saved

TM FX stores these files on shutdown. If they are corrupted then it means the write process failed. Is this an older computer?

Regards
Matthias Carstens
RME

8

Re: Snapshot not saved

https://www.forum.rme-audio.de/viewtopi … 79#p127179

Regards
Matthias Carstens
RME