Topic: original babyface does not show up as device in mac or pc
Firstly, I'll let out that I've tried my best to search the forum and google for answers to this problem.. Sorry if I've not succeeded, please refer me to a correct answer if this has been solved previously!
I'm trying to test a babyface that I'm considering to buy, but I cannot get my computers (windows and mac os) to acknowledge when it is plugged in.
I'm quite sure it is getting enough current, I've tried the double usb cable.
In mac os high sierra (I've seen the update and extra tip regarding the installation). The babyface does not show up as a device in finder, nor can I see it in the device manager in windows 7.
When I start totalmix, I cannot open a new totalmix window as the device selection window comes up empty. Also the rme fireface settings does not start up, it just flickers when I run it.
When the usb-cable is plugged into the babyface it lights up and is responsive to button clicks behaving as I presume it would act in stand-alone mode. I have tried connecting a microphone to one of the xlr inputs, but have not succeeded to hear anything via the headphone jack. I've also tried entering class compliant mode with no luck. Is the device some how stuck in stand-alone mode?
A friend who has a fireface uc, mentioned that he does a double click on the scroll wheel in order to switch between mac and pc, but I have not seen anything similar for the babyface when searching google.
Am I missing something basic here, is there anything else I should try or should I just return it to the seller?
Thanks for any help regarding this!