Topic: I can't update firmware revision 2.77 for Fireface 800 on Windowns 10

I can't update firmware revision 2.77 for Fireface 800 on Windowns 10
What will I do?

Re: I can't update firmware revision 2.77 for Fireface 800 on Windowns 10

What exactly does not work as expected? "I can't" is too unspecific, sorry.

Regards
Daniel Fuchs
RME

Re: I can't update firmware revision 2.77 for Fireface 800 on Windowns 10

When i installing it freezed and the installing not responding.
Can't do anything without End Tack it with Task Manager.

Re: I can't update firmware revision 2.77 for Fireface 800 on Windowns 10

Hello,

please provide more details. Which driver have you installed? What kind of PC is this?
Can you try the update on another computer?

Regards
Daniel Fuchs
RME

Re: I can't update firmware revision 2.77 for Fireface 800 on Windowns 10

Driver: "Windows 7 to 10 PnP driver for Fireface 400, 800, 802, UCX, UFX, version 3.124. 
            05/07/2018 driver_fw_win_3124.zip"
PC: Desktop, Windowns 10 Home, 64 bit
      Corei7-8700 3.2GB, Ram 32 GB
      Cubsase 9.5 Pro

I tried on iMac OS X El Capitan with firmware 2.77 for mac, It's worked on iMac

Re: I can't update firmware revision 2.77 for Fireface 800 on Windowns 10

If you updated successfully on the Mac, everything should be fine...


Regards
Daniel Fuchs
RME

7

Re: I can't update firmware revision 2.77 for Fireface 800 on Windowns 10

The Windows FUT for FF800 v 2.77 on our download site is from 10. April 2014 and still works with the latest driver 3.124. But a FF800 with a firmware below 2.77 (released in 2009...) will not work correctly with drivers newer than 3.0. In that case the Windows FUT might fail as well.

Regards
Matthias Carstens
RME