1 (edited by tsanibaytchev 2019-01-16 02:05:15)

Topic: FX out not working at all

Hi there,
I just bought a brand new babyface pro, but can’t make it to work with reverb and echo. I do everything as supposed to. I read and watched alot of material on the net, but whatever I do the led indicators of FX out are not moving at all. Only the FX in are indicating activity. Tha FX send and return are full up in case you are wondering and I am on a macbook pro late 2013.
Also Firmware is v101 and driver is v3.14
Thank you in advance for any advises,

2

Re: FX out not working at all

Your Mac OS X version? If it's a later one:

System Preferences, Security & Privacy, tab Privacy - allow access to the Microphone for TotalMix FX.

Background: Any recording app must be manually allowed to have 'access to the microphone', not because it accesses the microphone, but because it includes a record function. With the Babyface Pro, Reverb and Echo are rendered on the Mac in the TotalMix FX app and sent back to the BF Pro. Two additional, otherwise unused audio channels are used for that. The two 'record' channels, the way from hardware into the TotalMix FX app, is causing this strange request.

Regards
Matthias Carstens
RME

Re: FX out not working at all

Amazing!, Thank you very much! I would have never guessed it!

It solved the problem. Thank you!

Re: FX out not working at all

Hi,

I'm on a PC (Win10), latest drivers/firmware and I have the same problem: sounds going into the Rever/Dly but not coming out. The FX meter is not registering any % DSP load. EQ/DYN not working as well.

Totalmix->Help->Device Info is telling me SW Version 0, Active Nodes 334 of 4096, Error Number 0, Diagnostic Results 0,0

Anyone?

Thanks in advance,
Herwig

Re: FX out not working at all

Which device is this? This could be a hardware issue and require service.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

6

Re: FX out not working at all

And did you try the same mic trick under Windows as explained above?

Regards
Matthias Carstens
RME

Re: FX out not working at all

RME Support]Which device is this? This could be a hardware issue and require service.

HDSPe MADIFx SN=23613622, Revision=91

MC wrote:

And did you try the same mic trick under Windows as explained above?

I can't seem to find the dialog box you're mentioning:
"System Preferences, Security & Privacy, tab Privacy - allow access to the Microphone for TotalMix FX."

In Windows10 there's a ControlPanel->Privacy->Microphone page but no TotalMix to be seen there.


You think I need to turn it in for servicing? Anything to check for sure that the FX section is broken? I hate to lose my interface for weeks hmm


TIA,
Herwig

Re: FX out not working at all

Can you test the card in another computer?


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: FX out not working at all

Hi, have the same problem with madiface pro on win 7, on other pc it works, could you help - how to solve this problem?

10

Re: FX out not working at all

What is 'other PC', and what exactly is the problem under W7?

Regards
Matthias Carstens
RME

Re: FX out not working at all

deadpoet wrote:

RME Support]Which device is this? This could be a hardware issue and require service.

HDSPe MADIFx SN=23613622, Revision=91

MC wrote:

And did you try the same mic trick under Windows as explained above?

I can't seem to find the dialog box you're mentioning:
"System Preferences, Security & Privacy, tab Privacy - allow access to the Microphone for TotalMix FX."

In Windows10 there's a ControlPanel->Privacy->Microphone page but no TotalMix to be seen there.

Exactly that.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: FX out not working at all

MC wrote:

What is 'other PC', and what exactly is the problem under W7?

other PC - is the laptop on work with the same OS - windows 7
the problem is: no signal on fx out (on fx in -it comes)

13

Re: FX out not working at all

Are you sure you have the same TotalMix FX version on both computers? Current version is 1.6.

Regards
Matthias Carstens
RME

Re: FX out not working at all

MC wrote:

Are you sure you have the same TotalMix FX version on both computers? Current version is 1.6.

yes, just updated couple days ago
if the problem in allowing acess to mic - how to do it in win7?
could you give instructions?

15

Re: FX out not working at all

There is no such option (or problem) in Windows 7...

Regards
Matthias Carstens
RME

Re: FX out not working at all

MC wrote:

There is no such option (or problem) in Windows 7...

Then what could be the possible reason that fx not working?

Re: FX out not working at all

sidius87 wrote:
MC wrote:

There is no such option (or problem) in Windows 7...

Then what could be the possible reason that fx not working?


Oh, just reinstalled the driver and the problem is gone...phewww...

Re: FX out not working at all

I have the exact same problem on two separate systems:

Apple Mac mini M1 running macos Big Sur with Babyface Pro. Totalmix has permission to use microphone but still no output on fx out. Haven't tried reinstalling the driver yet.

Windows 10 Enterprise LTSC 2019 (corresponds to build 1809 of windows 10) with Fireface UFX (USB connection, newest firmware and drivers). Totalmix is not available as an option in microphone permissions settings. Reinstalling the driver did not work. I recall using this successfully with an older version of Windows 10, possibly LTSC 2016 (build 1607) but it's not working anymore.

Help would be appreciated, but I guess RME needs to be able to reproduce this first.

19

Re: FX out not working at all

anvilmusic wrote:

I have the exact same problem on two separate systems:

Apple Mac mini M1 running macos Big Sur with Babyface Pro. Totalmix has permission to use microphone but still no output on fx out. Haven't tried reinstalling the driver yet.

Windows 10 Enterprise LTSC 2019 (corresponds to build 1809 of windows 10) with Fireface UFX (USB connection, newest firmware and drivers). Totalmix is not available as an option in microphone permissions settings. Reinstalling the driver did not work. I recall using this successfully with an older version of Windows 10, possibly LTSC 2016 (build 1607) but it's not working anymore.

Help would be appreciated, but I guess RME needs to be able to reproduce this first.

There seems to be some confusion. With an UFX there is no mic allow issue as it is not needed at all. If the FX Out is gone that might be the old UFX itself, defective RAM or DSP.

Regards
Matthias Carstens
RME