1 (edited by joergs. 2019-09-11 13:59:28)

Topic: Fireface UFX driver

Hallo all,
After a system crash of my studiocomputer due to broken RAM I had to rebuild my system from a disc image. Everything is working again except the fireface ufx, connected by firewire.
What I tried:
-uninstall and install the firewire driver
-tested the fireface with my laptop computer, fw and usb connection is fine
-firmware upgrade to fireface
-tried registry clean to delete older entrys

... still not working. In the device manager the fireface does not appear. I can start totalmix from system32 folder, but no window opens.

System is Win7pro, everything worked fine before the crash.

What else can I try?
Thankyou!!

Re: Fireface UFX driver

Please be more specific about what is not working. Which exact driver have you installed? If you were able to update the firmware, the unit seems to be working.

Regards
Daniel Fuchs
RME

Re: Fireface UFX driver

Thanx for your reply.
The firmware update was done with the laptop, which is fully working.
On my studio computer the firewire driver does not appear. Not in the Windows device manager, not in the audio software. The computer can not see the fireface, no Ins and Outs.
Fireface is connected via firewire cable to firewire pci card. FW LED is working at the fireface.

Re: Fireface UFX driver

Can you test USB operation on this PC? Which exact driver did you install? DOes the FW card appear in the device manager?

Regards
Daniel Fuchs
RME

Re: Fireface UFX driver

Installed the latest FW driver 3.125, also latest Firmware to device.
Altough the firewire card appears in device manager and should work properly I just connected an older Firewire HDD which doesnt work at this PC. It is working on my other systems. So maybe a PCI problem?
Fireface is recognising FW connection, FW LED works. USB driver not tried yet.